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Principal Product Owner [Search & Discovery]

마운틴뷰, 캘리포니아 주 공고 ID: 2336772

Overview

쿠팡이 추구하는 인재상은 복잡한 현실 세계의 문제를 해결하고 세계적 수준의 솔루션을 구축하며 수백만 명의 삶을 윤택하게 만드는 일에 열정적인 사람입니다. Product Owner는 고객의 니즈와 요구 사항을 깊이 이해하고 내부에서 고객을 지원하는 mini-CEO라고 할 수 있습니다. 우선순위, 리소스, 영향 등의 제약 사항들 간에 균형을 유지하면서 전략적 사고를 통해 고객의 불만 사항을 해결할 방안을 모색합니다. 또한, 엔지니어, 디자이너, 데이터 분석가 등으로 구성된 full-stack 팀을 이끌어 최상의 솔루션을 제공하며, 쿠팡이 성장함에 따라 발생하는 큰 도전과제를 수행할 기회를 얻을 수 있습니다. 쿠팡은 여러분과 함께 고객이 ‘쿠팡 없이 어떻게 살았을까?’라고 생각하는 세상을 만들어 나갈 것입니다.

성공 요건

  • 성취 지향적
  • 분석적 사고
  • 커뮤니케이션 스킬
  • 리더십
  • 전략적 사고
  • 창업가 정신
  • 문제 해결능력

Responsibilities

공고 ID 2336772 등록일 11/06/2020 위치 마운틴뷰, 미국

Coupang is one of the largest and fastest growing e-commerce platforms on the planet. We are on a mission to revolutionize everyday lives for our customers, employees and partners. We solve problems no one has solved before to create a world where people ask, “How did we ever live without Coupang?” Coupang is a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley.

The Search and Discovery Product Team is responsible for creating an amazing search and discovery shopping experience for our Customers, from “intent” based shopping to delighting the Customer with serendipitous product discovery on every visit. Our team leverages data from machine learning, data mining, A/B testing, Customer feedback, and usability studies to test and validate new product features on a daily basis. We are obsessed with optimizing the entire search Customer journey, from query understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience for finding the right fresh groceries delivered to your door the next morning should be personal and different from shopping for a new laptop or your next pair of jeans. Search and Recommendations drive over 70% of product discovery for our millions of daily Customers, so the scale and impact of our work is massive!

Product Owners (also known as Product Managers) at Coupang are mini-CEOs with end-to-end ownership of a specific area. As a Principal Product Owner in Search and Discovery, you will own holistic Search and Recommendation shopping experiences. You will be responsible to rethink how our millions of Customers find the right products they are looking for by diving deep to identify Customer friction points within their search journey. You will work closely with design, engineering, data science/analytics, and business teams to bring to life personalized search and recommendation experiences that Customers love. You will focus on delivering a world-class mobile-first shopping experience – over 80% of our traffic is on mobile!

Key Responsibilities:

As a Product Owner, you will be expected to:

  • Have a deep understanding of the Customer through both quantitative and qualitative analysis
  • Own the product vision, strategy, roadmap and KPIs of Search and Recommendation experiences
  • Manage the entire product life cycle from inception to launch, including writing product requirements, defining use cases, and setting success metrics
  • Drive alignment with a variety of stakeholders including executives, category leaders, business operations, and infrastructure teams

Qualifications:

  • Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture
  • Demonstrated ability to work with cross-functional teams and manage multiple projects
  • Bias for action and willingness to get your hands dirty to get the job done
  • Sound business judgment and proven ability to effectively communicate and influence others
  • Superior verbal and written communications skills
  • Bachelor's degree in Computer Science, Engineering or equivalent experience
  •  

Preferred:

  • Previous e-commerce or logistics experience
  • Experience in launching consumer facing products in mobile
  • Experience working with multiple teams across different geographies
  • Previous experience working on Search & Discovery experiences

 

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

커리어패스

  • Software Engineer
  • Business Analyst
  • Project/Program Manager
  • Consultant
  • Startup Entrepreneur

복지혜택

  • 유연근무제

  • 열린 문화

  • 팀별 행사

  • 협업 기회

  • 글로벌 근무환경

글로벌 미션을 수행합니다

쿠팡은 서울, 상하이, 베이징, 실리콘밸리 그리고 시애틀에 오피스를 둔 글로벌 기업입니다.

한국 서울

쿠팡 본사는 롯데월드호텔 및 롯데월드몰과 가까운 서울 도심에 위치하고 있습니다.

중국 상하이

상하이 오피스는 식당가와 헬스장 그리고 에버그린호텔과 참타임 스퀘어 쇼핑몰(Chamtime Square Shopping Mall)과 인접한 편리한 곳에 위치하고 있습니다.

중국 베이징

베이징 오피스는 최고급 오피스 타워인 원인디고(One Indigo)에 있습니다. 탁 트인 전망을 자랑하는 12층에 위치하고 있어 인디고공원과 바강, 베이징 전경을 볼 수 있습니다. 몇 걸음만 가면 인디고 쇼핑몰이 있어 편리하며 주차 공간도 넉넉합니다.

미국 마운틴뷰

실리콘밸리에 있는 마운틴뷰 오피스는 미국 항공우주국 에임즈 연구센터(NASA Ames Research Center)와 방문객 센터 건너편에 위치하고 있습니다.

미국 시애틀

시애틀 오피스는 시애틀 도심의 중심부에 있으며 식당가와 파이크 플레이스 마켓(Pike Place Market)과 같은 관광명소와 가까운 곳에 위치하고 있습니다.

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