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Product Design Lead (Coupang Eats)

서울, 대한민국

1734659 2019/06/18 Platform, Search and Discovery

 

쿠팡은  세계에서  가장  빠르고  크게  성장하는  Ecommerce  기업 입니다.  우리는 고객, 직원, 파트너 그리고 우리를 둘러싼 모든 사람들의 일상을 어떻게 혁신 할 수 있을 지 매 순간 고민합니다. 우리는 아직 아무도 풀지 못한 문제를 해결함으로써 사람들이 이렇게 묻는 세상을 만들고자 합니다. “쿠팡 없이 어떻게 살았을까?” 쿠팡은 서울뿐만 아니라 베이징, LA, 시애틀, 상하이와 실리콘밸리 등에 오피스를 두고 있는 글로벌 기업입니다. 

 

직무 소개: 

Coupang Eats UX 팀의 Product Design Lead 로서 여러분은 디자이너와 리서처 팀을 이끌어 고객업체그리고 쿠리어 대상으로 빠르고 매끄러운 경험을 제공하는 것에 주력하게 됩니다.   

저희는 체계적인 사고를 가지고 신속하게 움직이며 기개(grit)를 갖고 마침내 결과를 도출해내고야마는 디자인 리더를 찾고있습니다. 본 직무는 직속 팀원에 대한 관리를 포함하며영어/한국어 가능하신 분을 선호합니다.

 

업무 내용:

  • 디자인프로덕트, 엔지니어링간 협업을 통한 비전과 전략 주도 
  • 리서치와 데이터 기반으로 어떤 경우에도 고객의 대변인 역할 수행 
  • 컨셉 정의 부터 실제 디자인 작업까지 프로덕트 디자인의 전 단계 수행목업와이어프레임프로토타입디자인 사양프레젠테이션프로세스 및 프레임워크 생산  
  • 디자인적 사고를 전체 프로세스와 문화에 융합할 수있는 방법 도입  
  • 중요한 디자인 문제를 발굴하고 자연스럽게 확장할 수 있는 솔루션 구현 
  • 담당 직무를 넘어서 전체 조직으로부터 양질의 결과물 도출적극적인 멘토이자 리더
  • 디자인 크리틱리뷰 및 플래닝 주도 
  • 디자이너 채용 및 인터뷰디자인  적극 향상 
  • 3-4명의 디자이너 및 리서쳐 관리 

 

자격 요건:

  • 그래픽 디자인인터랙션 디자인산업 디자인, HCI, 컴퓨터학심리학, 문화인류학 전공 또는 이에 하는 실무 경험 
  • 프로덕트 디자인팀에서 individual contributor 로 10년 이상 근무한 경험. 3년 이상의 관리 경험
  • 타이포그래피인터렉션 디자인비쥬얼 디자인 및 사용자 리서치에 대한 탄탄한 기본기를 보여주는 뛰어난 포트폴리오  
  • 역동적이고 빠르게 성장하는 환경 속에서 다양한 팀과 협업한 경험  
  • 프로덕트 오너와 긴밀히 협업하여 광범위한 영역에서 전략과 기능에 대한 당위성 도출 경험   
  • 데이터 입각한 의사결정 역량. 지속적으로 전체 프로덕트 디자인 프로세스에 데이터를 활용
  • 탁월한 한국어 및 영어 구두 및 서면 의사소통 역량  

 

우대 :

  • 모호하고 도전적인 문제들을 한정된 범위의 프로젝트와 기능으로 구체화하는 역량  
  • 빠르게 변화하는 환경속에서 자율적으로 프로젝트를 관리하고 빈번하게 바뀌는 요구사항속에서 중심을 유지할  있는 분 
  • 이커머스 혹은 음식배달 서비스에 대한 지식고객업체 및 비즈니스에 대한 이해
  • 디자인 스프린트, 팀 브레인스토밍 및 아이디에이션 활동들을 리딩한 경험 
  • 디자인 솔루션을 탐구하고 전달하는 수단으로 프로토타입을 활용해본 광범위한 경험

 

전형 절차 및 기타사항  

  1. 전형절차: 서류전형 - 전화면접 - Design Exercise - 대면면접 - 최종합격  (전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.) 
  2. 기타사항:

a. 본 공고는 모집 완료 시 조기마감 될 수 있습니다.  

b. 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. 

c. 보훈대상자 및 장애인 여부는 채용과정에서 어떠한 불이익도 미치지 않습니다. 

d. 전형일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다.  

채용 담당자: 오지나 (jinaoh@coupang.com)

 

Coupang is one of the largest and fastest growing e-commerce platforms on the planet. We are on a mission to revolutionize everyday lives for our customers, employees and partners. We solve problems no one has solved before to create a world where people ask, “How did we ever live without Coupang?” Coupang is a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley. 

Job Overview:

As a Product Design Lead on our Coupang Eats UX team, your main focus will be to lead a team of designers and researchers to create a fast and seamless delivery experience for Customers, Merchants, and Couriers. 

We are looking for design leaders who thinks systematically, moves with urgency, and deliver results with GRIT. This role will involve people management with direct reports. Bilingual English/Korean speaking preferred. 

Key Responsibilities: 

  • Collaborate with Design, Product, and Engineering to drive vision and strategy. 
  • Be an advocate for the Customer at every opportunity, drawing from research and data. 
  • Execute all stages of product design from concept to execution hands on. Create mocks, wireframes, prototypes, design specifications, presentations, processes, and framework. 
  • Introduce ways to integrate design thinking into the overall process and culture. 
  • Identify critical design problems and devise solutions that scale elegantly. 
  • Ensure high quality outcome from the wider team, beyond one’s scope of work. Be an active mentor and a leader. 
  • Lead design critiques, reviews, and planning. 
  • Recruit and interview designers, and actively raise the bar for Design. 
  • Manage 3-4 designers and researchers. 

Qualifications: 

  • Bachelor's degree in Graphic Design, Interaction Design, Industrial Design, HCI, Computer Science, Psychology, Ethnography or equivalent practical experience. 
  • 10+ years of extensive experience in a leading individual contributor role on a product design team. 3+ years of managerial experience. 
  • An outstanding portfolio, showcasing a foundation in typography, interaction design, visual design, and user research. 
  • Experience working and collaborating with diverse teams in a dynamic, rapid growth environment. 
  • Extensive experience closely partnering with product owners to develop strategy and rationale for features. 
  • Ability to make data informed decisions. Track record of integrating data into the overall product design process.
  • Excellent written and verbal communication skills, both in English and Korean. 

Preferred:

  • Ability to take ambiguous and challenging problems and turn them into scoped projects and features.
  • Someone who can work autonomously to manage projects in a fast-paced environment and remain focused amidst frequently changing requirements. 
  • Knowledge in e-commerce and/or food delivery service. Ability to account for customers, sellers, and the business. 
  • Experience leading design sprints, team brainstorming, and ideation exercises. 
  • Extensive experience with prototyping as a means to explore and convey design solutions. 

Recruitment Process and Others

1. Recruitment Process: Application Review - Phone Interview - Design Exercise - Onsite Interview - Offer  
(The recruitment process may be different depending on the job and may be changed due to scheduling and circumstances.)
2. Others:
a. This job post may be closed early if all openings are filled.   
b. If there is any false information in the application, the offer may be cancelled.
c. Veteran status or disability will not result in any disadvantages in the recruitment process.
d. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Recruiter: Nana (jinaoh@coupang.com)

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