Senior Manager, Software Engineering

Coupang is one of the largest and fastest growing e-commerce platforms on the planet. Our vision is to create a world in which Customers ask “How did I ever live without Coupang?” We are looking for passionate builders to help us get there. Powered by world-class technology and operations, we have set out to transform the end-to-end Customer experience -- from revolutionizing last-mile delivery to rethinking how Customers search and discover on a truly mobile-first platform. We have been named one of the “50 Smartest Companies in the World” by MIT Technology Review and “30 Global Game Changers” by Forbes.

 Coupang is a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley

Mission

A Software Development Manager at Coupang owns leading a group of talented engineers working on projects to improve the lives of our customers. You will drive from you strong technical and people management background to create a team of smart and curious problem solvers. You will drive the future of systems that are distributed, highly scalable, low latency, high reliability and computation needs. You will provide technical leadership to your team helping them make sound design tradeoffs balancing tactical and strategic plans.

To succeed in this role, you must have focus to conceive products/features that matter to customers and have the deep technical vision to attract the best engineering talent. You must be self-driven to coach your engineers in their career development and grow them. Demand engineering excellence is an essential part as a leader that always be able to identify the opportunity to improve your team and your owned system.

Responsibilities and duties

• Manage Agile team(s) of high caliber engineers working on building scalable, reliable and sustainable systems
• Recruit and hire engineers according to your team’s growth target
• Coach your engineers on their career development through 1 on 1 and performance evaluation meetings
• Work with engineers to define architecture of the systems you own
• Work with Product Owner(s) and/or other stakeholders to understand requirements, set priorities, build the roadmap, and deliver to plan
• Capable of driving and delivering thin slices of functionality on a regular cadence with data-driven feedback loops in an lean process
• Own definition, measurement, and reporting of operational metrics
• Establish and run the operational support for your team’s software
• Drive improvements of engineering and operational excellence

Qualifications

• 7+ years of hands-on OO programming experience within a large scale, highly available, cloud-based environment (AWS preferred)
• 3+ years managing software development team
• 5+ years hands on coding including system architecture experience
• Track of records on delivery the complex system and simplify complicated business problems with proper design.’
• Rich experiences on building high-performance microservice system
• Experiences in OSS: ElasticSearch/Cassandra/Kafka/Zookeeper/Redis/etc
• Deep experience building high quality software with the Agile processes : Software design, TDD, code review, QA process
• Strong verbal and written communication skills. Loves to explain the technology and has a gift for concisely explaining complex topics
• Proficiency with Java or any OO programming
• Fluent in English

Preferred

• Mobile app development or management experience
• Deep hands-on technical expertise
• Experience building and operating highly scalable and highly available web services
• Ability to handle multiple competing priorities in a fast-paced environment
• Experiences in system reliability tuning
• Experiences in eCommerce and purchase funnel